Frequently Asked Questions
We strive to provide clear and concise answers to ensure a seamless and satisfactory experience. If you have further queries beyond our FAQ, our dedicated customer support team is always ready to assist you.
What is the venue capacity?
Our venue can host up to 135 seated guests.
Do you allow outside catering?
We provide a variety of delicious menu options prepared by our Executive Chef. Unfortunately we do not allow outside foods at this time. Clients are welcome to bring specialty cakes.
Can we bring our own alcohol?
Outside alcohol is not permitted on the premises, Palais Noir is a fully licensed establishment that adheres to the AGCO guidelines.
Is the venue accessible for persons with disabilities?
Our facility is equipped with accessible washroom facilities and 2 designated parking spots.
Is there on-site parking?
Yes, there is ample FREE on-site parking available.
Can I have my ceremony at the venue?
Yes, we are excited to offer a fully draped space with a decorated fireplace that provides a romantic backdrop for your vows.
Do you have a hospitality/bridal Suite?
Yes, we offer a private hospitality suite for our guests of honour. It comes equipped with a private ensuite washroom and combination safe.
Do you offer an on-site event coordinator?
Yes. we are happy to provide you with our on-site coordinator for your event.
Do you provide on-site security?
We strive to provide a safe environment for your celebration. All events have on-site security.
Do you provide decorating services?
Yes, our talented decorators are happy to assist you with all your decor and rental needs.
Can we use open-flame candles?
All candles must be in a covered fire-resistant container such as a glass shade. No uncovered flames will be permitted.
Do you have a preferred vendor listing?
Yes, we are a one-stop experience. For your convenience, we offer a variety of preferred vendor professionals.
Do you provide DJ services?
Yes, our DJ, sound, and lighting services are provided by DJ Twisted Mindz, however your are welcome to bring your own DJ.
Can I take a tour of the venue?
We are super excited to show off our new event space. We offer weekly open house tours. Outside of our designated open house times, please contact our Administrative Coordinator who will book a convenient time for you to visit.
What do your “Wedding package” include?
We have a selection of wedding packages to suite your needs. Our packages range from a pre-destination ceremony to a full wedding with ceremony and/or reception for up to 135 guests and include everything you need for a spectacular celebration.